RETURNS

Our returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we are unable to offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be returned in its original packaging.

Certain types of goods are exempt from being returned. These include perishable goods, such as food, flowers, newspapers and magazines. We also do not accept intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items include:

• Gift cards

• Downloadable software products

• Certain health and personal care items

To complete your return, we require a receipt or other proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial refunds

In certain situations, only partial refunds may be granted, where applicable:

• Books showing obvious signs of use

• CDs, DVDs, VHS tapes, software, video games, cassette tapes or vinyl records that have been opened

• Any item that is not in its original condition, is damaged or has missing parts for reasons not due to an error on our part

• Any item returned more than 30 days after delivery

REFUNDS

Once your returned item has been received and inspected, we will send you an email confirming that we have received your returned item.

We will also notify you whether your refund has been approved or rejected.

If your refund is approved, the refund will be processed and a credit will automatically be applied to your original payment method within the applicable processing period.

LATE OR MISSING REFUNDS

If you have not yet received your refund, please first check your bank account again.

Then contact your credit card provider, as it may take some time for the refund to be officially processed and appear in your account.

Next, contact your bank. There is often a processing period before a refund is reflected in your account.

If you have completed all of these steps and still have not received your refund, please contact us at:

support@hoppieforyou.store

SALE ITEMS

Only regularly priced items are eligible for a refund under this policy.

Sale or discounted items are non-refundable, where applicable.

EXCHANGES

We only replace items if they are defective or damaged.

If you need to exchange an item for the same product, please contact us at:

support@hoppieforyou.store

You may be asked to return the item to:

Hoppi For You

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Once the returned item has been received, we will send you a gift card by post.

If the item was not marked as a gift when purchased, or if the person who purchased the gift had the order shipped to themselves before giving it to you, any approved refund will be issued to the original purchaser. In this case, the purchaser will be informed that you have requested a return.

SHIPPING

To return your item, please send it to:

Hoppi For You

You are responsible for paying the shipping costs associated with returning your item.

Shipping costs are non-refundable. If you receive a refund, the applicable return shipping cost may be deducted from your refund, where permitted by law.

Depending on where you live, the time required for your returned item to reach us may vary.

If you are returning an item valued at more than $75, we recommend using a tracked shipping service or purchasing shipping insurance.

We cannot guarantee that we will receive your returned item.